Public-, Private-, Hybrid Cloud – Quo Vadis? June 17, 2020 Cloud Hybrid Cloud IaaS PaaS Private Cloud Public Cloud SaaS +
Freshdesk acquires Pipemonk - A Snap Analysis from Down Under June 05, 2020 Analysis Cloud CRM Freshdesk Integration Middleware SaaS +
Salesforce Service Cloud Aims At Making Life Easier For Agents May 23, 2020 Analysis Call Center CRM CRM; SCRM; Customer Service mobile SaaS Salesforce +
SAP and Microsoft bring Partnership to Next Level May 18, 2020 AI Analysis Azure IaaS Microsoft PaaS S/4HANA SaaS SAP +
Customer Experience is a Platform Play - Always Was May 17, 2020 Customer Engagement Customer Experience Enterprise Software IaaS Microsoft Oracle PaaS SaaS Salesforce SAP +
Sharing Economy - A Rant May 17, 2020 Collaboration Customer Experience Platform SaaS Sharing Economy +
Salesforce's next Move - Sales Cloud Supercharged? May 16, 2020 AI Analysis Einstein Microsoft Oracle Platform SaaS Salesforce SAP Social Selling +
Salesforce acquires Mulesoft - A Defensive Move May 15, 2020 Analysis CEM CRM Enterprise Software iPaaS PaaS Platform SaaS Salesforce +
Clash of Titans: Microsoft and SAP weigh in May 11, 2020 Analysis IaaS Microsoft Oracle PaaS Platform SaaS Salesforce SAP +
Clash of Titans - The War Cry: Oracle and Salesforce May 10, 2020 CEM Customer Experience IaaS Microsoft Oracle PaaS Platform SaaS Salesforce SAP Strategy +