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Mass Distraction - The Case for a Consolidated Marketing Platform June 03, 2020 AI Chatbot Consolidated Marketing Platform Customer Data Platform Hybris MachineLearning Marketing mobile Omnichannel +
Customer Service beyond the Chatbot Hype June 01, 2020 app Chatbot Customer Experience Customer Service Helpshift mobile +
DRU Assist - A Customer Experience May 30, 2020 AI Chatbot Customer Engagement Customer Experience Customer Experience Management MachineLearning +
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